Privacy policy
WHAT INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?
When you engage with us, whether through our website or during communication, we gather the following information pertaining to you:
A) Information provided by you: If you choose to register an account on our website, make purchases, complete any forms, subscribe to newsletters and special offers, or contact us through various means like email, phone, messaging apps, or social media, you may share information about yourself. This information can include your name, address or location, phone number, email address, date of birth, gender, purchase details, shopping preferences, photos, and financial information (such as credit or debit card details, though they are not stored by us directly but handled by payment processors). If you have an account on our website, you also have the option to invite your friends to shop on our platform using methods like email, Facebook, Twitter, or Instagram.
B) Information collected by our IT system: Whenever you visit our website, certain information is automatically generated and recorded by our IT systems.
FOR WHAT PURPOSES IS MY PRIVATE INFORMATION USED?
We utilize the information we collect for multiple purposes to ensure the provision of our services and website. This includes facilitating product ordering and delivery through our site, managing your account, and enhancing your overall experience.
Additionally, we employ the gathered data for marketing and advertising endeavors. If you opt to receive marketing communications or make purchases using our services, we will use your personal information (such as name, email, and address) to periodically send you updates, news, and offers via email, regular mail, or other media. You can choose to unsubscribe from these marketing communications by adjusting your preferences in the Profile Management section of your account or by following the unsubscribe instructions provided in the promotional messages.
We collaborate with third-party service providers to deliver advertisements on various devices and our website applications. Moreover, we conduct research, analysis, and surveys to better understand your usage patterns on our website and reviews. We also monitor your spending on our platform to determine eligibility for exclusive loyalty programs. Additionally, we utilize your information for identity verification, credit card validation, and anti-fraud checks, all of which contribute to ensuring both your and our financial security.
HOW LONG CAN I USE MY INFORMATION FOR?
We retain the data you provide to us for the duration of your account ownership and for a certain period thereafter to address any potential questions or complaints regarding our services. This retention is independent of any specific legal requirements that may mandate data retention. After you terminate your use of our services, we may keep your information in an aggregated and anonymous format.
PRIVACY POLICY UPDATES
Any future changes to the privacy policy will be published on this page. We encourage you to check this page regularly for updates or modifications that may occur from time to time.